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Your Complete Guide to Centralized Maintenance

Navigating the next frontier of multifamily maintenance.

Say goodbye to your maintenance bottleneck

Let’s face it: Most maintenance technicians are overworked and overwhelmed, grappling with too many tickets and too little information to complete routine work orders in a timely manner. The longer the time to resolution, the less satisfied your residents are - in fact, only 8% of residents reported ever having a positive maintenance experience1.

This needs to change. Fast. And with the labor shortage only becoming more dire, it's more essential than ever for property managers to find a frictionless way to optimize their maintenance operations. This is where maintenance centralization comes to the rescue.

Our guide will walk you through:

  • What “maintenance centralization” actually looks like and how it can help your team combat high turnover in the industry
  • The 15 components you need to centralize your maintenance operations
  • How PropTech solutions can set you up for long-term gains in profitability and efficiency
1 Data Source: HappyCo Research, June 2022

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Interested in learning more about maintenance centralization and its benefits? Visit us at happy.co/happy-force.


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